Shipping policy
This shipping policy applies only to orders placed directly at www.userevive.com.
Shipping & Handling
- Revive units: $10.00 flat-rate shipping and handling.
- Replacement strings: Shipping varies by pack and is calculated at checkout.
Delivery & Tracking
We ship via USPS Ground. All orders include tracking and are shipped in discreet packaging. Ground shipping is the only shipping method currently offered.
- Estimated delivery: 2 to 7 business days.
- Hawaii and Alaska: Delivery may take 10 to 14 business days. The 2 to 7 business day estimate does not apply to these states.
Order Questions & Cancellations
For help with your order, contact Customer Service:
- Phone: 412-200-7996, option 1
- Email: info@userevive.com